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We upgraded LDMS to version 9. We have not yet scheduled our upgrade of ServiceDesk 7.2.5 to the latest version (7.3.X?). Can 7.2.5 import configuration items from LDMS 9? If not, what version do we need to upgrade ServiceDesk to?
LDSD 725 only supports LDMS 8.x, so I'd upgrade to LDSD 7.3.2. Depending on the server that LDSD is installed on, you may need a patch 4684, but whoever does your upgrade should be able to help with that. In theory with your 725 system you could connect to the LDMS database as a regular generic SQL connection, but you'd have to handle the interpretation of all the tables/views directly. That might be viable for you, especially if you have done that already. But if you have connected to the LDMS database in LDSD using the LANDesk connector , then 7.3 is the way I'd suggest you go.
We cek jne are using LDMS 9.0 and Service Desk 7.3.1 and it works. cek jne The ability to remote control a workstation from within Service Desk is very nice. It's faster and easier than either the LDMS console or web page.
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We upgraded LDMS to version 9. We have not yet scheduled our upgrade of ServiceDesk 7.2.5 to the latest version (7.3.X?). Can 7.2.5 import configuration items from LDMS 9? If not, what version do we need to upgrade ServiceDesk to?
LDSD 725 only supports LDMS 8.x, so I'd upgrade to LDSD 7.3.2. Depending on the server that LDSD is installed on, you may need a patch 4684, but whoever does your upgrade should be able to help with that. In theory with your 725 system you could connect to the LDMS database as a regular generic SQL connection, but you'd have to handle the interpretation of all the tables/views directly. That might be viable for you, especially if you have done that already. But if you have connected to the LDMS database in LDSD using the LANDesk connector , then 7.3 is the way I'd suggest you go.
We cek jne are using LDMS 9.0 and Service Desk 7.3.1 and it works. cek jne The ability to remote control a workstation from within Service Desk is very nice. It's faster and easier than either the LDMS console or web page.
Correct Answers - 20 points Helpful Answers - 10 points LANDesk Community powered by Jive SBS 4.5.7.1 | Legal Notices | Privacy Policy | On Twitter | On Facebook 2007 - 2013 LANDesk Software
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