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having a bit of trouble with this seemingly simple issue...
I have a reminder in a request process that notifies the raise user and a fixed group once the request has been fulfilled. The Raise User is ALWAYS notified via email without any trouble however the Group has never been notified and the email is not even being generated by the sytem.
I've included a snapshot of the automated reminder below. The Notify Specified Recipients does not appear to be firing in my opinion which may be as a result of the Is Active not being selected(?), however this seems to be locked so I can't get the check box ticked. masszázsfotel
I would take the user field out to begin with. The notify originator will do that for you anyway and if you have both group and user specified LDSD will look to only send to the one user.
Thanks for the response, I should add I'm only a month down the line with LDSD so please excuse the ignorance, the User field will NOT delete no matter what I do every time I save the field re-populates... any hints?
Thanks,
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having a bit of trouble with this seemingly simple issue...
I have a reminder in a request process that notifies the raise user and a fixed group once the request has been fulfilled. The Raise User is ALWAYS notified via email without any trouble however the Group has never been notified and the email is not even being generated by the sytem.
I've included a snapshot of the automated reminder below. The Notify Specified Recipients does not appear to be firing in my opinion which may be as a result of the Is Active not being selected(?), however this seems to be locked so I can't get the check box ticked. masszázsfotel
I would take the user field out to begin with. The notify originator will do that for you anyway and if you have both group and user specified LDSD will look to only send to the one user.
Thanks for the response, I should add I'm only a month down the line with LDSD so please excuse the ignorance, the User field will NOT delete no matter what I do every time I save the field re-populates... any hints?
Thanks,
View: Everyone Only Notes
Correct Answers - 20 points Helpful Answers - 10 points LANDesk Community powered by Jive SBS 4.5.7.1 masszázsfotel | Legal Notices | Privacy Policy | On Twitter | On Facebook 2007 - 2013 LANDesk Software
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