Providing written information on how to use the product, care and maintenance in the state language is a fundamental duty vehicles. Although it has been subject to control Slovak Trade Inspection in the following paczkomaty case.
STI inspectors paczkomaty were checking the running shoes WOJAS complexed Polus City Center. In addition to direct consumers found 26 kinds of products, including the four types of shoe care products and 22 kinds of leather goods, together paczkomaty worth 2,530.60 euro. Products had written instructions for use, care and maintenance in the state language. The accompanying instructions were written only in Polish and English.
Under the provisions of the Consumer Protection Act, while the seller is obliged paczkomaty to inform the consumer about the characteristics of the product sold, of the use and maintenance of the product and the danger arising from improper use or maintenance of storage conditions and storage. If necessary due to the nature of the product, method and time of use, the seller is obliged to ensure that the information contained in a clear and accompanying written manual. The fine was 600 euros.
Another finding of the SOI breach of duty by the seller to settle the complaint the consumer within 30 days from the date of the claim. When checking in-service TV PRODUCT STI inspectors found that female consumers claim of Bratislava, which focused on deficiencies paczkomaty in the quality of product purchased Nail Studio Profi worth 59.42 euro (1790 Sk), applied on 15 November 2007 has not been acted according to the law manner within 30 days. The company was fined 300 euros.
Claim Although equip January 8, 2008 with the conclusion that the UV lamp is functional, but the Complaint occurred after thirty days. Under the provisions of the Consumer Protection Act, the seller is obliged to settle the claim immediately, in justified cases, it may be fitted later. Complaint but not longer than 30 days from the date of application. However, a seller of consumer complaint within the statutory period of 30 days has not been discharged aa arguably violated the obligation under the provisions of the Act.
Inspectors SOI made in commercial paczkomaty establishments paczkomaty checks to see if the seller, suppliers, paczkomaty manufacturers, respectively. importers comply with the obligations and prohibitions arising from their Consumer Protection Act or acts of the European Communities in the field of consumer protection. Crucial to establish whether the law was respected or violated, the state found at time of inspection. For the breach of obligations has supervisory authority responsible entity an obligation to impose a fine of up to 66 387.83 euro.
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